Best Rate Guarantee
Mamaison Hotels & Residences
If you find your booked room online at a lower price within 24 hours of making the booking with the same booking conditions, we’ll compensate you with a complimentary upgrade, or voucher covering the difference in price. All you need to do is contact the Hotel’s Reception within 24 hours of making your booking with details of the website.
> You have an existing reservation on our site hotelpokrovkamoscow.de
> You are still within the cancellation period of your booking
> The lower price is still available when we check and bookable online
> The lower price is for the same room booked on our website
> Same check-in and check-out dates
> Same room type
> Same booking conditions (breakfast included, non-refundable etc.)
you book our hotel room through: Group rates, Corporate rates, Wholesale rates, Association rates or rates which are part of a Travel Package do not qualify.